Privacy

1. Introduction

Metaphors Of Earth (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit and interact with our Website.

2. Legal Basis (India)

We process personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), and related rules/requirements (as applicable).

3. Data We Collect

Depending on how you use the Website, we may collect:

Contact details: name, email address, phone number (if provided).
Waitlist/Subscription details: email and any details you share in forms.
Order details (when store is live): name, address, delivery contact, payment confirmation references.
Usage data: IP address, device/browser information, page views, and approximate location derived from IP (for site performance and security).
Customer support communications: messages you send through Contact page.

4. How We Use Your Information

We may use personal data to:

Provide pre-launch updates, early access notifications, and workshop communications.
Process store orders, confirmations, invoices, and delivery coordination.
Respond to enquiries and support requests.
Maintain Website security, prevent fraud, and troubleshoot technical issues.
Improve Website experience and analytics.

5. Cookies & Similar Technologies

We may use cookies or similar technologies to improve performance and understand usage patterns. You can manage cookie preferences through your browser settings.

6. Sharing of Information

We may share information:

With service providers (e.g., email delivery, payment processors, courier/shipping partners).
Where required by law, regulation, or lawful requests by authorities.
To protect rights, safety, and security (fraud prevention and compliance).

We do not sell your personal information.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When no longer needed, data is deleted or anonymized.

8. International Transfers

If any service provider processes data outside India, we will ensure appropriate safeguards where required by applicable law.

9. Your Rights (India)

Under applicable law, you may have rights such as:

Access to your personal data
Correction of inaccurate data
Deletion (subject to legal limitations)
Consent withdrawal where processing is consent-based
Grievance/redressal where applicable

To exercise these rights, contact us using the Contact page.

10. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided data, contact us and we will take appropriate action.

11. Security

We implement reasonable technical and organizational measures designed to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

12. Contact / Grievance

For privacy questions or requests, contact us via the Contact page on the Website.

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